Many businesses (small to enterprise-level) commonly use FAQs or frequently asked questions in prominent parts of the site (mainly on the pricing page and in places where decisions are made).
In this article, you will find our top five free FAQ widget generators to make a FAQ widget to use on any site.
Why should you use HTML FAQ widgets?
- Eliminate any obstacles on clients’ way to purchase: Not all your potential customers will contact you and ask a particular question, even if you have a live chat widget installed. Instead, they might visit your competitor sites and search for solutions. Give your customers the answers they are looking for before they ask for them, and boost sales.
- Help your clients better understand your business: Emphasize key features, USP (User Selling Proposition), and benefits of your service to take readers on the same page. Also, a FAQ widget section can be used to reveal all the details about your business terms and conditions to reduce churn and increase the quality of prospects.
- Reduce support service time and cost: Display common questions your customers ask and answer them on your sales page. Reduce service time by answering repetitive queries.
- Recruit business partners and affiliates: Use the FAQs widget section to inform about your affiliate program and turn it into an affiliate recruitment site.
- FAQ section takes people’s attention: FAQs are regarded as an essential part of a web page. Place an FAQ widget on an important place on a web page and get readers’ attention.
6 tips to consider when using FAQ widgets
- Answer anticipating questions: Your potential customers can have a variety of questions, from about pricing and refunds to obligations and limitations. Answer as many frequently asked questions precisely without the fluff.
- Customize widgets to resonate with your brand: All these accordion widget generators let you change colors, fonts, etc.
- FAQ widgets are dynamic: It means you can place one widget on numerous placements and change the content later.
- Page speed matters: Some HTML accordion widgets utilize external JavaScript and CSS scripts. So, you will have to take measures such as loading those scripts asynchronously and using a script manager service such as Google Tag Manager or Zaraz to reduce the impact on page loading time.
- A/B test: Using a set of questions on one FAQ box widget is not a one-way ticket to success. You will have to split test to find optimal question combination, placement, widget style, etc.,
- Fetch the most popular questions from the helpdesk: You might be using help desk software such as Zendesk, Freshdesk, or Gist. Order questions by popularity and add them to a FAQ widget on your website.
5 Best FAQ Widgets for Websites to Use Free
Elfsight’s Accordion Widget
Elfsight is a platform that provides HTML widgets for websites to upgrade websites. Its widgets catalog covers many areas, including web components to add functionalities like FAQ widgets. YouTube Gallery, Events Calendar, HTML announcement bar, and X feed widgets are some.
Elfsight’s Accordion widget is a powerful tool for generating a customized accordion widget that works great on any site.
Key features
- Interactive editor: Even if you do not know anything about HTML or coding, essentially, you can design a beautiful accordion widget.
- Seven templates: Elfsight’s accordion widget generator comes with seven templates. They are Search in FAQ, Accordion FAQ, Categories, Simple FAQ, Multicolumn FAQ, FAQ Dropdown, and Custom Colors
- Question Categories: Group your questions and answers by categorizing them to make them digestible.
- Three Layout styles: 1) Accordion, 2) List, 3) Multicolumn
- Utilize images and videos in answers: Easily embed videos and insert pictures in your FAQs.
- Customizable options: Enable/disable the search bar, open the first question by default, create multiple active questions, customize colors, and more.
- Custom CSS: Customize the HTML FAQs widget further (e.g., add a border, drop shadow, etc.) with CSS.
How to create a FAQ widget on Elfsight
Choose a template, click the “Continue with this template” button, add your questions and answers, change the layout, and customize the appearance. Click the “Add to website” button for the HTML embed code.
Or create your free FAQ widget by signing up on Elfsight from here.
Watch the short video below to see how to create an accordion widget for websites in Elfsight.
Demo
Pricing
Elfsight has two pricing plan setups. Single app pricing and All apps pricing.
Elfsight’s Accordion FAQ widget is free to use.
However, the free plan is limited to 200 views per month, and the Elfsight branding is apparent on the widget. Therefore, you might have to upgrade to a paid plan to increase the views per month limit and remove the branding from the widget.
All App packages start at $15 per month. Those plans include all apps Elfsight provides, such as Instagram feed widget and background music player.
Click here to try the Elfsight FAQ widget.
Common Ninja’s FAQ plugin
The Common Ninja FAQ plugin is another tool to generate an accordion for your website. Like Elfsight, Common Ninja is a website widget provider with 200+ widget types, such as anย HTML button widget generator.
Common Ninja’s FAQ plugin is equipped with templates, content categorization, layouts, and many customizable options, including exclusive AI translation and device-specific editing tools. Following is the accordion FAQ widget creator of Common Ninja.
Key features
- Live editor: Design your common questions widget on the live, intuitive visual editor. Change colors, fonts, and more with its customization options.
- Templates: Common Ninja provides several templates to get you started quickly. They are based on several industries and designs; you can change them later.
- Categories: Organize your questions through sections by having categories for each subject.
- Up to five Q&As: The free plan allows up to five questions and answers. You can add more questions and answers on paid plans.
- AI suggestions and translations: Utilize AI to improve Q&As. Also, you can translate content into different languages and localize content for international audiences.
- RTL support: Common Ninja’s FAQ plugin is compatible with Right-to-Left languages.
- Customize widget: Change layout and column structure, choose a color skin, and/or use advanced customization to customize the widget’s look and feel. There are custom styling options that go even more profound and a custom CSS field as well.
- Functionalities: These include controlling open questions (i.e., one at a time or allowing multiple open), search bar, search placeholder, and enabling auto-FAQ Schema markups.
- Device-specific editing tools – Common Ninja’s editor has tools to create different widgets based on a visitor’s device type.
- Embed accordion widget on emails: Generate embed code optimized for emails and display your widget on email marketing campaigns.
Building an accordion widget for FAQs
Sign up on the Common Ninja website, search for the “FAQ” widget, choose a template, add your questions & answers, and customize the widget’s style. Here’s a video tutorial that demonstrates the process:
Demo
Pricing
Common Ninja’s FAQ Accordion widget is free of cost with certain limits. See the pricing screenshot below:
Click here to try the Common Ninja’s FAQ plugin.
Fouita’s FAQ Section
Fouita is an alternative to Common Ninja with over 60 widgets in its library. It provides several content widgets such as Business Hours, PDF Reader, Tabs, Age Verification pop-up, and Password Protector for webpages.
Fouita’s FAQ Section is a widget to create an accordion for websites.
Key features
- Templates: There are ten pre-designs to select from. Each one is unique in its aesthetic appearance.
- Categorization: Like other tools, Fouita also has a Q&A categorization feature.
- Unlimited Q&As: Add your questions and categorize them accordingly. However, you cannot add images and videos to answers.
- Customize appearance: Edit the widget’s width, borders, padding, icons, colors, and fonts.
- Display conditions and triggers: Specify when and how to display your accordion widget to your website users. Also, you can schedule the widget’s appearance.
Demo
Pricing
Fouita is free to use, but the free plan consists of limits. Paid plans are flexible.
Click here to check Fouita.
Powr FAQ plugin
Powr is another website widget provider with over 50 powerful apps to upgrade your site. Some of them are the Pricing Table generator, Google Maps widget, and Counting up timer widget.
Powr FAQ plugin is equipped with tons of features, and it’s easily customizable with a visual editor that does not require coding skills.
Key features
- Templates: There are over ten accordion designs ready to customize. Or you can start from scratch and create a unique design.
- Live editing: One of the things about Powr apps as a whole is that you can customize them live on your site. This lets you adjust colors, fonts, etc., to resonate with the theme of your site.
- AI-based content generation: Powr’s FAQ assistant helps you create widget FAQs. You need to make it more descriptive for better results.
- Layouts: Accordion layout or Single-answer
- Enrich answers: Add images, videos, and links to answers
- Group Q&As: Add sections and drag and drop Q&As to organize them.
- Search bar: Let users find the answer they are looking for
- Upvote/Downvote answers: Know whether your readers think the answers provided are helpful. It’s like embedding helpdesk questions on a website.
- Customization: Backgrounds, border styles, colors, fonts, sizing, spacing, customizable icons, half-width sections, adjustable transition speed, and more customizable options let you make your plugin precisely the way you’d like it.
- Custom HTML: Customize answers by embedding files, etc.
Watch the video below to learn how to create an embeddable FAQ widget using Powr.
Embedding Powr FAQ widget on a site
Copy and paste the HTML code where you want to show widget.
Demo
Pricing
Powr’s FAQ plugin is free to use.
- Free – $0 – 5 entries, 1 Category, Custom HTML
- Starter – $5.49/month – 10 entries, 2 Categories, Custom HTML, Search bar, Half-width sections
- Pro – $13.49/month – 15 entries, 3 Categories, Custom HTML, Search bar, Half-width sections, Custom CSS & JS, Upvote & downvote answers feature
- Business – $89.99/month – Unlimited entries, Unlimited Categories, Custom HTML, Search bar, Half-width sections, Custom CSS & JS, Upvote & downvote answers feature, Business upgrade for all 60+ Powr apps.
The free plan allows up to five Q&As, and Powr’s branding is apparent on the widget. Paid plans unlock certain features and increase entry limits. The business plan allows unlimited entries and upgrades to all 60+ apps in the business plan.
Click here to try the Powr FAQ plugin.
Easy Accordion by ShapedPlugin
Easy Accordion plugin by ShapedPlugin LLC is a free FAQ plugin for WordPress. The free version has several templates and customization options and lets you easily design, manage, and embed a FAQ widget anywhere on a WordPress website.
Key features
- Display multiple accordions on the same page
- 3 accordion modes on page load – First Open, All Open, and All Folded
- Unique settings for each accordion
- Expand & collapse icon color, size & position
- Custom CSS, SEO-friendliness, RTL support, and customization options
The Easy Accordion plugin will be an excellent contender if you want a WordPress-specific solution to design an FAQ widget without depending on external services.
Click here to download the Easy Accordion plugin.
Final words on best FAQ widgets for websites
One of the better ways to provide users with a better understanding of your products and services is by adding a FAQ section to your site. It is not limited to online stores, SaaS (Software-as-a-Service) products, or online services. You can use a FAQ widget on these circumstances as well:
- Online giveaways: Display FAQ widgets on signup and thank you pages. Share key details about the giveaway, such as what can be won, how winners are chosen, who can participate on the signup page, and ways to increase the chance of winning on the share page. Top giveaway software such as UpViral (review) lets you embed custom HTML widgets on giveaway pages.
- Events: Address key metrics such as speakers, time zones, ticket prizes, etc.
- Webinar signup pages: Showcase topics that will be covered, how to attend on mobile, and if the recording will be available.
- Articles: Particularly useful if you write a review on a product or service. Search engines such as Google display people frequently asked questions on search results when optimized correctly using Schema markups.
Which is the best accordion FAQ widget generator?
It depends on your requirements. You can use a WordPress plugin if you do not want to use a third-party widget generator. Using a WordPress plugin allows you to load all the scripts from your server. It will enable you to increase page speed by catching all items using a plugin such as WP Rocket, disabling loading scripts on certain pages by using a plugin such as perfmatters (i.e., Script Manager tool of perfmatters), and deferring noncritical scripts.
Also, there are FAQ “elements” or “blocks” on WordPress page builders such as Elementor, Brizy, and Beaver Builder.
However, tools like Elfsight and Common Ninja not only provide high-quality designs but also support and continuous app development. Also, you can use an FAQ widget in many places that are not limited to a particular page builder, such as Wix, Squarespace, or CMS (Content Management System), such as WordPress, Brizy Cloud CMS, and Drupal.