How to Cancel Canva Subscription (Pro, Trial) + Get Refund

Canva is a really good digital design platform with thousands of templates, fantastic features, and a neat user interface. Probably one of the best out there, but it’s not the only one. There are many Canva alternatives out there like Crello with competitive pricing and features.

It costs $12.99 per month (or $9.99 if paid annually) for the Pro subscription. However, you might not interested in paying any more for Canva and want to cancel your Canva subscription.

In this guide, you will find out how to cancel your Canva subscription, which is either a Pro plan or just a trial account, and possibly get a refund if you paid already.

Why should you cancel Canva subscription?

Before finding out how to stop a Canva subscription, here are several reasons why you might want to remove your Canva Pro recurring payment plan and possibly delete your account!

  • Canva is costing you money
  • Received an unfamiliar charge on Canva
  • You found a great low-cost Canva alternative
  • You found a free replacement for Canva graphic designing tool
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How to cancel Canva Subscription

To cancel your subscription, you need to fulfill these requirements.

  • Only team owners and administrators can cancel a subscription.
  • You should have connected to the internet
  • Canva Pro subscriptions can only be canceled on the platform or device that you used to upgrade.
  • If your most recent payment failed or didn’t go through, you’ll need to pay that first, then cancel or pause.
  • Canva Enterprise users can’t cancel their subscription like Canva Pro users directly from the platform or device

Cancel Canva on Browser

One of the easiest and most efficient ways to stop a Canva subscription is through your browser. Follow the instructions below to get rid of Canva in minutes!

For customers who upgraded to Canva Pro from the web browser, log in to your Canva.com account from any browser.

Click your profile icon in the top right corner of the screen.

canva account settings

Next, go to ‘Account settings’ from the menu.

Click on the ‘Billing & Teams’ menu on the left side navigation bar.

Click the ‘Cancel Subscription’ option under subscriptions.

cancel Canva subscription

Click ‘Cancel Subscription’ on the Popout message box to confirm canceling Canva Pro.

Cancel Canva subscription on iPhone

If you subscribed to Canva Pro on your iOS device, you must cancel it from your subscriptions section.

  1. Go to your subscriptions from either the Settings app or the App Store.
  2. Tap the option for ‘Canva’.
  3. Tap ‘Cancel Subscription’ to cancel your subscription.
  4. You’re done!

Cancel Canva subscription on Android

Like disabling a Canva subscription on an iOS device, the same process applies to Android OS-based devices as well.

  1. On your Google Play Store, click on the profile icon at the top right side.
  2. Tap on the ‘Payments and subscriptions’ option from the list of menu.
  3. Tap the option for ‘Subscriptions’.
  4. Tap the option for ‘Canva’ and tap ‘Cancel subscription’ option. A confirmation message will appear. Confirm to successfully cancel your subscription.

Enterprise subscribers

To cancel your Enterprise subscription, click here and request the cancellation of your Enterprise account on the particular page.

how-to-cancel-canva-enterprise-subscription

Canva Lifetime deal

If you purchased a Canva Lifetime subscription at any time and wish to close your account entirely, you need to contact Canva support over here and request your Canva cancellation.

What you retain and what you lose

  1. If you disabled canva recurring payment before the next payment day, you will get Pro features for reamaining days.
  2. Your designs will be saved and the Canva will keep the Brand Kit so that you can use it again if you resubscribe again
  3. Your account will be downgraded to the free plan

Can you get a refund from Canva?

If you subscribed to Canva Pro from their website and you want to cancel your account within the first 30 days, you are eligible to request a refund. Please send your refund request to support@canva.com.

Canva alternatives

Canva is not the only graphic design platform out there. In fact, many similar websites like Canva provide different kinds of services to help you craft beautiful digital graphics.

Here are some Canva competitors and a short description of them:

NameDescPrice
CrelloOne of the best alternatives to Canva. Crello offers image editing and video editing features and thousands of attractive templates$9.99/mo
StencilA simple image editor equipped with millions of stock images, icons, and hundreds of thousands of quotes. Its browser extension and WordPress plugin are time savers. Learn more.$15.00/mo
PixtellerDesign graphics that your readers will love! Pixteller makes the graphic and video designing processes easier than ever. Read this review Pixteller to find out more.$9.00/mo
RelayThatAutomatically generate graphic packs that are suitable for every platform with several clicks! Learn more in this RelayThat review.$15.00/mo
Artboard StudioSpecialized for creating mockups, but it is capable of doing most tasks that Canava is doing. If you are looking for a good alternative to Canava for 3D mockups, give Artboard Studio a try.$15.00/mo
PromoRepublicJust more than a graphic designing tool. PromoRepublic contains hundreds of thousands of premade templates to post on your social networks. Its events calendar is one of the most used features. Read this PromoRepublic review for more details.$49.00/mo
DesignBoldA Canva competitor with a vast amount of features.$9.99/mo
All prices are for monthly plans for corresponding single users. There might be discounts and more features based on the payment circle.

Final words on Canva subscription cancellation

Like you could cancel your Grammarly subscription and Semrush recurring payments, Canva allows you to not only cancel the Canva Pro subscription but also pause it and even save your Pro designs and Brand Kits.

However, the steps would be different based on where you have purchased the Canva Pro or started the trial. In this article, you found how to cancel Canva subscriptions and several competitors so you can give them a try.

So, why do you cancel your Canva account, and what do you intend to use instead?

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