How to Cancel Semrush Subscription, Trial (Get Refund 2024)

This is a complete tutorial on how to cancel Semrush subscription and get a refund.

Semrush is one of the best online visibility development platforms with numerous features and tools to help grow your business online via search engine optimization, social media marketing, Pay-per-click advertising, Social Media marketing, and content marketing. Learn more in this Semrush review.

However, Semrush can get expensive when you consider the Semrush pricing structure. You will have to pay extra for several tools and add-ins, such as Traffic Analytics, Market Explorer, and each team member, so if you are looking for an easy way to end your Semrush subscription and possibly get your money back, follow the steps in this article.

Why Should you cancel your Semrush subscription?

transparent semrush logo

You might want to cancel Semrush for different reasons. Here are some.

  • Your Semrush subscription got expensive. Recently, Semrush increased its prices for all plans. So, you might not be able to afford Semrush anymore and want a cheaper replacement.
  • You accidentally subscribed to one of the annual plans of Semrush and want to cancel your Semrush yearly subscription.
  • Semrush is a swipe army of knife. Sometimes, a simpler tool is better for you and your business growth. Semrush includes over forty tools for SEO, PPC, Social Media, Content Marketing, Lead Generation, and many more. You might want to get rid of Semrush because of this reason.
  • You no longer need Semrush for your online marketing campaigns. So, why pay Semrush every billing circle when you do not use it as you should
  • You found a cheaper Semrush alternative.
  • You tried the Semrush trial and want to end Semrush payments.
  • You have access to SEO tools with lifetime subscriptions.
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SurferSEO is a powerful and comprehensive SEO tool that equips digital marketers, SEO professionals, and website owners with a suite of essential features to optimize online content and improve search engine rankings of existing articles.

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SurferSEO's pricing plans start from $89/month (cheaper than Semrush).

Semrush Cancellation Policy

Semrush terms of service clearly address the following parts on the cancellation of Semrush.

  • You may cancel your subscription at any time.
  • You can still use Semrush paid features and tools until the end of the current billing cycle, even stopping Semrush from charging future payments.
  • Semrush does not offer refunds if you end your Semrush subscription before it expires.
  • If you decide to cancel or downgrade your subscription within the first 7 days, you’ll get a full refund. No questions asked.

Semrush does have a 7-day no-questions-asked money-back guarantee. So, if you cancel your Semrush subscription within seven days, you will get your money back.

How to Cancel Semrush?

You can cancel your Semrush subscription in various ways.

Via Email

One of the easiest ways to end a Semrush subscription is to send a cancellation request to mail@semrush.com. It is recommended to email using the email account associated with your Semrush subscription. If not, include the Semrush account email in the message. Other things to have:

  • Last four digits of your credit card number
  • Type of your credit card (Visa, MasterCard, American Express, or Discover)
  • Billing amount (the amount Semrush charged you)
  • Date of your last payment

Via Website

Although it does not provide a direct method to cancel your Semrush subscription, just like Grammarly, they give you a way to contact them so that they can process your Semrush cancellation manually.

Login to your Semrush account.

Go to the Subscription info page. Click on Active next to Recurring above your subscription, as shown in the screenshot below. Next, click on the “Contact Us” button.

Cancel Semrush subscription
Disable Recurring payments in Semrush

Fill in your personal details.

Select I want to cancel my Semrush account

Choose the reason for your cancellation from the drop-down menu

Enter these details:

  • The last four digits of your credit card number
  • The type of your credit card
  • The billing amount
  • The date of your last payment

Hit Submit.

Via Phone

If you need assistance with your cancellation, call this number 1-800-815-9959. Their working hours are Monday to Friday from 11 a.m. to 6 p.m. EST.

How To Cancel a Semrush Free Trial

If you are using a Semrush free trial account and want to avoid any future charges, you need to cancel the Semrush trial before it expires. If you used a Semrush 30-day free trial, you must cancel it before 30 days since you signed up. You can cancel the Semrush free trial in the same way as a paid account.

What happens when you end your Semrush subscription?

  • After cancellation of Semrush paid or a trial, the account will be downgraded to a free account. It has limited features and limitations.
  • All projects will be deleted after 30 days. If you change your mind, you could resubscribe on Semrush to regain projects’ data.
  • If you do not upgrade within 30 days, the account’s all projects will be deleted permanently except the first project.

Semrush Alternatives

Semrush is not the only tool when it comes to digital marketing. There are many Semrush competitors out there.

Semrush AlternativeMonthly base priceKey Features
Ahrefs$99Backlink analysis, Content Explorer
Moz$99DA, PA checker, Backlink checker
Mangools SEO Tools$29SERP lookups, keyword suggestions
BrandOverflow$39SERP rank tracking down to Zip code level, SEO Audit, and Keyword generator. Learn more.
Spyfu$39Competitor analysis, PPC keyword checker
WriterZen$23SEO content creation toolkit, Topic discovery, Plagiarism Checker, Allintitle finder, Keyword Golden Ratio checker. Learn more.

Semrush pricing starts from $129.95/mon (Pro plan) and continues based on the tier and add-ons.

Find more SEO tools like Semrush from this article.

Lifetime deals for tools like Semrush

When a SaaS company begins its journey, it generally runs a lifetime deal offer (also known as LTD). It gets people talking about the product and receives some raving fans to get feedback to fix bugs and improve the product in the right way.

People could buy a tool for a one-time fee and never have to pay subscription fees. Since you want to eliminate your Semrush subscription, you might look for an LTD to save money.

Over the last several months, many SEO lifetime deals provided similar features and tools to Semrush. Get in communities relevant to lifetime deals and buy the next Semrush-like LTD.

FAQs on How to Cancel Semrush

  1. Can we cancel Semrush subscription?

    Yes, you can downgrade or cancel your Semrush subscription at any time.

  2. How do I remove my credit card from Semrush?

    You cannot remove a credit card from Semrush if you have an active recurring membership. But you can change credit card details from the Billing info section in the profile menu.

  3. How do I downgrade Semrush?

    Send your Semrush downgrade request to this email: mail@semrush.com.

  4. How do I get Semrush Pro for free?

    Semrush offers access to the Semrush Pro plan for several days. You can get Semrush Pro for free over here.

  5. Is Semrush free?

    Yes, Semrush has a free plan. It has minimal features and access to reports and tools compared with paid plans.

[Video] How to unsubscribe from Semrush

This video tutorial is a bit older. But, the method to end Semrush payments is the same as today’s process.

Conclusion on Semrush Subscription Cancellation

Although Semrush is one of the best SEO tools for marketers, agencies, and business owners, you might have reasons to cancel Semrush’s subscription. In this case, diversification of your SEO tools and independence from one tool is always good for your business’s future.

Since Semrush does not allow pause subscription, you have two options: either downgrading to a lower level plan (i.e., from Business to Guru or Guru to Pro) or ending your Semrush subscription.

So, why do you want to stop the Semrush subscription, and what will be your replacement for Semrush?

2 thoughts on “How to Cancel Semrush Subscription, Trial (Get Refund 2024)”

  1. I want your company to downgrade and cancel all suscriptions that you have or may have in the future charged my account in other words I want your company to cease and desist in charging my account credit card ending with 3206

    Reply
    • Hello Graeme,

      We are not a part of Semrush company and recommend to follow instructions to remove your credit card from Semrush.

      Reply

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